Shipping Policy

We offer free shipping for our launch period of the store. Despite the popularity of the products we deliver to our clients worldwide, we ensure that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and shipping service process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days.
  • This excludes the time taken by customs to process the delivery. OneStepForth is not responsible for customs import fees. This is the responsibility of the buyer. We try label the goods with as low an amount as possible or as a gift to help with fees.